How can we help?

FAQ

Product Information

What is a play couch?

It’s a couch, it’s a fort, it’s a slide, and it’s everything in between. The Whatsie Play Couch is a modular couch designed for open ended play. Kids love the endless possibilities the Whatsie presents and parents will love its clean, modern design. Endless combinations for active play and, when you’re done, it folds up nicely as a part of the room.

What Comes in the Box?

Each Whatsie is vacuum compressed into one box and shipped right to your door ready for play!

What are the dimensions of the Whatsie playcouch?

Top mattress: 168cm x 7.5cm x 84cm
Base mattress: 168cm x 15cm x 84cm
Trapezium prism cushions: top 15cm/bottom 35cm (width) x 33cm (height) x 60cm (length)
Rectangular prism cushions: 15cm x 25cm x 80cm

How long does the Whatsie take to expand?

Your Whatsie comes tightly compressed in one box and when you first take it out of the box it may not look very "instagramable".

Most of the expansion will be done in the first 24 hours but can take up to two weeks to fully expand.

Playing with the Whatsie and opening the zippers slightly will speed up the expansion process.

Wrinkles in the fabric will come out with play.

How long can the Whatsie be kept in the box?

The Whatsie can be kept in the box for up to 12 weeks.

Are Whatsie play couches safe?

Absolutely! We take safety very seriously at Whatsie. All our play couches are made with premium high-density foam and the softest microsuede to create the perfect play couch. 

Our foam is certified CertiPUR-US®, which is the gold standard for foam safety. Since it's certified, you can safely know that your play couch is: free of formaldehyde, phthalates, mercury, lead, and other heavy metals. Low VOCs and made without PBDEs, TDCPP or TCEPC flame retardants. Made without ozone deleters and is environmentally innovative!

How do you clean Whatsie?

We all know that little hands can make big messes!

That's why the Whatsie is spill resistant and the covers are machine washable. Simply pop your covers on a gentle cold water cycle on their own and hang the covers to dry in a shady spot. For the small stuff, spot cleaning with a damp cloth is recommended.  

Is there a product guarantee?

Whatsie's are made for open ended play, imagination, relaxation and everything in between, which means that their zippers and seams should stand up to whatever you throw at them. That's why we're more than happy to offer a replacement guarantee to all manufacturing defects within twelve months of the date of purchase.

Whats the difference between microsuede and cotton covers?

Microsuede is a humanmade polyester fabric, made up of millions of very fine microfibres. These fine threads produce lightweight fabrics, that are easy to clean, and are resistant to wrinkles and stains, but still, have a luxurious appearance. Dust doesn’t settle in Microfiber in the same way that it does in other fabric. The fine fibres in microsuede stop dust from accumulating too much.

Microsuede is the perfect option for families with scratchy pets or dust allergies.

Our cotton blend is made with natural materials: 40% ramie and 60% cotton. A highly sustainable, eco-friendly blend that is durable, spill-resistant, beautiful, and resembles the look and feel of a luxury fabric couch. Naturally resistant to bacteria, the Whatsie cotton covers are the perfect choice for families looking for a long-wearing, durable, and modern play couch.

Where is The Whatsie made?

Whatsie's are designed in Australia and packed right here; in Sydney. The components are manufactured overseas by an accredited factory with over 15 years experience in creating the highest-quality foam couches. 

Order Information

What payment methods can I use?

We currently accept Afterpay, credit card, and Paypal.

Shipping

Where do you ship to?

We currently ship Whatsie's Australia-wide. In the future we hope to expand to world-wide shipping.

How much is shipping?

We have free shipping Australia wide.

Get in touch

Have questions about your order, or a general enquiry?