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FAQ

Frequently Asked Questions:

What Comes in the Box?

Each Whatsie includes six pieces of Whatsie goodness; shipped right to your door and ready for play! Each couch includes: 1x thick base, 1x flexible top mattress, 2 x trapezium and 2x rectangular prism cushions for lots of building options. 

What are the Dimensions?

Top mattress: 168cm x 7.5cm x 84cm
Base mattress: 168cm x 15cm x 84cm
Trapezium prism cushions: top 15cm/bottom 35cm (width) x 33cm (height) x 60cm (length)
Rectangular prism cushions: 15cm x 25cm x 80cm

Is the Whatsie Safe?

Absolutely! We take safety very seriously at Whatsie. Our foam and fabric is non-toxic. We use premium high-density foam and the softest microsuede to create the perfect play couch. 

Is there a Product Guarantee?
Whatsie's are made for open ended play, imagination, relaxation and everything in between, which means that their zippers and seams should stand up to whatever you throw at them. That's why we're more than happy to offer a replacement guarantee to all manufacturing defects within twelve months of the date of purchase.
  
How Long Can I Keep Whatsie Compressed in the Box?

Whatsie's are super keen to get out and play, the sooner you open up the box the better. Whatsie's left in their box for longer than 60 days after delivery will not be covered by our product defect guarantee.

How Long Will it Take for my Whatsie to Expand?

Because Whatsie's travel rolled up in their tight boxes, we ask that you give them up to two weeks to fully fluff to their usual form. Your Whatsie may look wrinkly and smudged right after opening, but it is definitely ready to be played with. 

Where Can I Buy a Whatsie?

At this stage, Whatsie's are only available to purchase online via our website.

Can I Wash It?

Yes; the suede covers are machine washable in cold water on their own. Hang the covers to dry to prevent shrinking. For the small stuff, spot cleaning with a damp cloth is recommended.  

Where is it Made?

Whatsie's are designed in Australia and packed right here; in Sydney. The components are manufactured in China by an accredited factory with over 15 years experience in creating the highest-quality foam couches. 

Are Whatsie's Waterproof?

No; Whatsie's are not waterproof. We know that accidents do happen, so in this case, remove the cover as soon as possible and place the foam in a safe place to dry.

Can I use the Whatsie Outside?

Feel free to bring your Whatsie to a dry outdoor area like a balcony or deck, but don't let it get wet. Too much direct sunlight will also fade the covers. 

How Much do they Cost?
$399 for the micro suede and $439 for the premium suede with $40 flat rate shipping Australia wide.
 

Product Information

It’s a couch, it’s a fort, it’s a slide, and it’s everything in between. The Whatsie Play Couch is a modular couch designed for open ended play. Kids love the endless possibilities the Whatsie presents and parents will love its clean, modern design. Endless combinations for active play and, when you’re done, it folds up nicely as a part of the room.

Each Whatsie includes six pieces of Whatsie goodness; shipped right to your door and ready for play!

Each couch includes:

1x thick base,

1x flexible top mattress

2 x trapezium 

2x rectangular prism cushions for lots of building options. 

Top mattress: 168cm x 7.5cm x 84cm
Base mattress: 168cm x 15cm x 84cm
Trapezium prism cushions: top 15cm/bottom 35cm (width) x 33cm (height) x 60cm (length)
Rectangular prism cushions: 15cm x 25cm x 80cm

Absolutely! We take safety very seriously at Whatsie. All our play couches are made with premium high-density foam and the softest microsuede to create the perfect play couch. 

Our foam is certified CertiPUR-US®, which is the gold standard for foam safety. Since it's certified, you can safely know that your play couch is: free of formaldehyde, phthalates, mercury, lead, and other heavy metals. Low VOCs and made without PBDEs, TDCPP or TCEPC flame retardants. Made without ozone deleters and is environmentally innovative!

We all know that little hands can make big messes!

That's why the Whatsie is spill resistant and the covers are machine washable. Simply pop your covers on a gentle cold water cycle on their own and hang the covers to dry in a shady spot. For the small stuff, spot cleaning with a damp cloth is recommended.  

Whatsie's are made for open ended play, imagination, relaxation and everything in between, which means that their zippers and seams should stand up to whatever you throw at them. That's why we're more than happy to offer a replacement guarantee to all manufacturing defects within twelve months of the date of purchase.

Whatsie's are designed in Australia and packed right here; in Sydney. The components are manufactured overseas by an accredited factory with over 15 years experience in creating the highest-quality foam couches. 

Order Information

We currently accept Afterpay, credit card, and Paypal.

Shipping

We currently ship Whatsie's Australia-wide. In the future we hope to expand to world-wide shipping.

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